Looking back to Kaodim old mobile apps design, the user having difficulty to find their services and has caused the apps don’t do much for the users.
We help to improve the overall experience by design better search, request status, and service request experiences.
Design Process and System
To collect better feedback in the design, we created details flow and prototype to better collect feedback.
We also created a system which can maintain and scale better in the futures
Request Search Function
List of service categories to give user roughly know what services they could look for.
Search function that displays a list of suggested services and smart keyword to improve the overall search experience
Seamless Step by Step Service Request
A step by step questionnaire to make sure user won't miss out any questions
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